YONGNUO Macro Flash YN14EX

在每天16点前付款成功的订单，我们会尽快为您安排发货，最多不超过48小时发货，请耐心等待；若因大型促销活动导致订单量大，或因工厂及原料、运输等原因导致某些商品可能库存不足，我们会在3日内顺延发出或第一时间与您联系安排发货事宜。

买家在承运方送达货物时,请务必当着快递员的面验收,当面验货,确保外观没有任何断裂、分解、包装完好、货物的数量和发货单数量吻合,如有问题，可当场拒签退回，然后按照快递单上我们的电话即时联系我们退换货,如签收后，（无论是他人代签收或是您本人签收）卖家可不理此后异议，此后产品破损,数量差异等问题要求退换不予处理（因为无第三方客观标准证明属于谁的问题）。所以请各位买家收货时花几分钟检查好。

收到商品后，请立即试用，如有任何问题，请马上与我们联系，我们会第一时间为您处理；在您签收之日起3天内，如是商品存在质量问题，退换货邮费由商家承担。 非质量问题，且商品外观没有划痕、污渍，包装完好。附件齐全，不影响二次销售的，也可进行退换货，退换货邮费由买家承担。 卖家包邮或赠送礼品的情况下，退换货同时要全部返还给卖家。 注：买家退换货时，请勿使用平邮，或本商城规定（或双方商定）以外的快递以及货到付款的形式返回，我们会一律拒收。请您先行垫付邮费，在我们收到您的退件并检查商品确实完好后，我们会将我们本该支付邮费打到您的支付宝账户上。

闪光灯自购买之日起一年内免费保修。用户按照说明书准确操作使用状态下，闪光灯出现故障，请与我们联系，将商品返回客户服务中心，运费由买家承担。

易损品如闪光灯外壳、热靴破损等不保，永诺闪光灯灯头折弯处的厂家封贴纸破损，视为放弃质保。

未按产品使用说明的要求正确使用、维护、保管而造成的损坏，或因碰撞、进水、不适当存放等因素所造成的损坏，或私自拆机进行修理、改造、拆装而造成的损坏，不在保修范围内。

因为使用原厂附件或符合标准的消耗品（充电电池、LED灯珠、闪光管、闪光灯附件等）或由于天灾等人为不可抗力之自然灾害、异常电压等外部原因引起的故障，不在保修范围。

产品附件，如电源线、连闪线、触发器等，或易耗品，如灯珠、按键、开关等，不在保修范围。

超过保修期的产品或不在保修范围内的产品，如需维修，公司不收维修费，仅按工厂规定收取零配件费用，在更换时提前告知用户，并得到用户确认才收取，运费由买家承担。

所以保修或返修商品均统一返回工厂维修，工厂修好统一返回给我们，正常周期约7-10个工作日，请理解。我们会在第一时间返回给您。

Shipping Time:

Normally it takes less than 3-4 days for us to process and ship out your order. Usually it takes no more than 20 working days for the delivery by Air Mail and no more than 7 working days by Express. We are sorry that we do not provide overnight shipping currently.

We will do our every effort to make sure you receive the parcel in time but we are not responsible for service transit time, which is determined by the carrier, excluding weekends and holidays, and may vary with parcel origin and destination, particularly during peak periods. We are not responsible for delivery delays due to weather, insufficient address info, holidays, carrier complications or customs delay.

Hong Kong Yong Nuo Photographic Equipment Co. Ltd. is a branch of ShenZhen YongNuo Photographic Equipment Co. Ltd.Yong Nuo is mainly engaged the product development, manufacturing and retailing of professional photographic equipment. We have started the business over 10 years ago and we are offering the high-quality photographic equipment to our customers. We have abundant in product development (“PD” as below); and our engineer who has a very experienced knowledge on photographic equipment manufacture. That's the main reason to lead Yong Nuo Photographic Equipment Co. Ltd. to be more profession, modernization and internationalization. Our management concept which in “Customer First, Reputation First and Service First”; there made our company having a good reputation in China mainland market.Yong Nuo as a professional photographic equipment manufacture in China, we want to please and to satisfy our customer all the time. It's the motivation for us to keep developing our company in order to become the top level of photographic equipment company in the world.Now, we are setting up the HK branch from Dec2007. It's not only helping our existing customers to keep in touch with us more easily but also more convenient to our new customers to understand more about our company and get the new information.